FAQs – The Lux Group

Home – Questions

Leave the city behind to explore the great outdoors.

Check-in is from 3:00 PM onward, and check-out is by 11:00 AM.

Early check-in or late check-out may be available upon request.

Yes, the property includes free on-site parking for guests.

Street parking is also available nearby if you need extra space.

Pets are not allowed at this property to maintain a clean and allergy-friendly environment for all guests.

The home includes high-speed WiFi, smart TVs, a fully equipped kitchen, linens, toiletries, and in-unit laundry.

Guests also receive local dining and activity recommendations.

Yes, a one-time cleaning fee is applied to each booking.

This ensures the home is thoroughly sanitized and prepared for every guest.

Free cancellation is available up to 7 days before check-in.

Cancellations made after that window may be subject to partial or full charges.

The house comfortably accommodates up to 4 adult guests.

Please ensure your booking reflects the correct number of guests.

Smoking is not permitted inside the home.

Guests may use designated outdoor areas for smoking.

Yes, the home is suitable for families. We can provide additional items such as a crib or highchair upon request.

Sophia and Eva are available by phone or message throughout your stay. They respond quickly to any questions or concerns.

LUX GROUP